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Shipping policy

Shipping Policy – ICC | Incredible Chic Collections®

At ICC – Incredible Chic Collections®, operated by Incredible Chic Collections® LLC, we are committed to providing fast, reliable, and transparent shipping for every order. This Shipping Policy explains how orders are processed, shipped, and delivered for purchases made on ICCDive.com.

📦 Order Processing

  • Same-Day Shipping: All orders placed before 12:00 PM PST, Monday–Saturday, ship the same business day.
  • Orders placed after the cutoff time will ship on the next business day.
  • No orders are shipped on Sundays or U.S. federal holidays.

🚚 U.S. Shipping

  • Free Standard Shipping: All U.S. orders qualify for free standard shipping.
  • Delivery Time: Estimated delivery is 3–5 business days, depending on destination.
  • Once your order ships, a tracking number will be sent via email.
  • Expedited shipping options may be available at checkout.

🌍 International Shipping

  • We ship to select international destinations.
  • Shipping rates and delivery estimates vary based on destination and carrier availability.
  • Customers are responsible for all applicable customs duties, import taxes, and fees.
  • ICC is not responsible for delays caused by customs processing or international carriers.

📫 Delivery Issues & Lost Packages

  • If a package is marked as delivered but cannot be located, please contact the shipping carrier directly for assistance.
  • ICC is not liable for stolen or misdelivered packages confirmed as delivered by the carrier.
  • We will assist customers in filing carrier claims when applicable.

📦 Order Changes & Address Corrections

  • Address changes must be requested within 1 hour of placing an order.
  • Orders cannot be rerouted or modified once they have shipped.

📩 Questions or Need Help?

If you need assistance with tracking, delivery estimates, or expedited shipping options, please contact us:

ICC – Incredible Chic Collections® reserves the right to update or modify this Shipping Policy at any time. Changes become effective immediately upon posting on this page.